Quality & Guarantee

Uccello aims to build and supply all our kettles as flawless as possible. We are confident in our workmanship and so we guarantee all our kettles for 2 years from the purchase date of your kettle. Should your kettle be damaged or defective please contact us and we will replace it – free of charge and delivered to your door.

Regardless of where you purchase your Uccello Kettle, even from one of our distributors or resellers, just contact us and we will solve the issue for you.

Email us at: customercare@uccellodesigns.com

Terms & Conditions

1. Warranty

Uccello marketing, and its authorised agents, guarantees to the original purchaser that all Uccello products purchased from an authorised stockist will be free from defects in materials and / or workmanship for the duration of the warranty from the date of purchase. Any product deemed faulty in terms of materials and / or workmanship that is returned to the original place of purchase within the warranty period – 2 years from date of purchase, together with proof of purchase and will be replaced free of charge.

2. Exclusions – The warranty referred to above does not apply

  • To any defect of failure attributable to accident, misuse, abuse, negligence, including non-adherence to the prescribed operation instructions on the part of the user.
  • Improper installation or connection to an inadequate or faulty power source.
  • If the product has been serviced or repaired by any party not expressly authorised by Uccello marketing to do so.
  • If any serial number has been removed or defaced.
  • If the product is used outside the country of purchase.

3. Statutory rights

The terms of the warranty set out herein are additional to, and in no way limit, vary or exclude any rights conferred by any conditions or warranties imposed by the provisions of the trade practices act, 1974, Australia and / or any applicable local legislation in the country of purchase.

The Uccello Kettle delivers hot water safely and steadily, every time.